Getting Started - Logitech StreamCam (2024)

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To get Full HD at 60 FPS we recommend the following computer specifications:

  • USB-C 3.1 port
  • 2017 or later
  • 7th gen Intel i5 or better
  • Dedicated graphics card
  • 8GB RAM

You can download Logitech Capture software for your StreamCam from logitech.com/product/capture

  • Supported OS: Windows 10, BETA for macOS 10.14 and 10.15


Rotate and Mount StreamCam

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StreamCam Connectivity

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Starting Logitech Capture

  1. Select Logitech StreamCam for Source 1
  2. Select Source 2:
    • Logitech StreamCam #2
    • Display or
    • Window Capture

    Getting Started - Logitech StreamCam (3)

Logitech Capture makes it easy to record with multiple sources by selecting a Scene.

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Accessing your Camera Settings
Image Adjustment settings are located on the video source tab. Auto Focus and White Balance settings are also located here.

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Resolution & Frames Per Second settings are located on the camera tab.

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Select your Audio Input if using an external microphone.

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Exploring Effects
Navigate to the new Effects Tab. You can apply Live Text Overlays and customize font and placement. You can also add Scene Effects such as filters, borders and scene transitions to your sources. These effects can add personal touches to your video to make it unique.

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Vertical Video
Simply rotate StreamCam 90º to switch into Portrait. Access this mode for other sources in the resolution settings. Vertical video is ideal for creating videos that will be viewed on mobile devices.

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Auto Framing
Activate Auto Framing by switching the toggle on. With facial tracking, Logitech Capture will automatically frame your face front and center. Note: Manual controls for Zoom, Pan and Tilt will be disabled.

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Dark Mode
You can choose to work in Dark Mode by clicking on the moon icon at the top right.

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More Features
Virtual Camera (Windows only)
Add Logitech Capture as a camera source to your favorite streaming platforms such as YouTube, Facebook Live, or Twitch via OBS or XSplit.

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Keyboard Shortcuts let you trigger actions without the mouse.

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Profiles let you save your custom configurations.


My Account
You can log into Logitech Capture with:

  • Facebook
  • Google
  • Create a new Logi account

This feature lets you back up your profiles to the cloud and unlock additional effects such as:

  • Font styles
  • Filters
  • Scene transitions

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Logitech Capture 2.0 Limitations

DescriptionExplanation

Win+Mac

When upgrading from Capture 1.x to Capture 2.x, saved settings will be lost.

Capture 1.x Settings Profiles cannot be transferred to Capture 2.x and will be lost as these are not compatible.
NOTE: Capture 2.x settings can now be backed up and restored online.

Win+Mac

The app is designed for viewing on resolutions 720p and up.

The minimum window size in the design is currently 1250x618 which is just under 720p. If you use a smaller monitor resolution (ex. 1024x768) the app might not look right.

Mac

No virtual camera

Virtual Camera is not supported on macOS at this time.

Mac

Minimized/Hidden windows will not be selectable as Window Sources.

In Windows, minimized windows are still visible in the window list; they simply won’t be able to render anything in the mixer if these windows are minimized.

In Mac, there are many special windows that might be hidden for various reasons. Even fullscreen (maximized) windows are considered hidden— the macOS API does not distinguish between various kinds of “hidden” windows. In this regard, we hide all hidden windows from the list.

Windows

UWP apps cannot be captured exclusively.

On Windows, UWP apps are displayed in Capture as [APPLICATIONFRAMEHOST].

It is not possible to do exclusive window capture here, so the application falls back to screen region capture.

  • If there is anything in front of the UWP app, it will also get captured.
  • If the UWP app is minimized, the region of the screen behind it gets captured.

Windows

Chromium-based apps cannot be captured exclusively.

Chromium-based apps will not be captured exclusively.
  • Examples of Chromium-based apps are Slack, Discord, Google Chrome

Win+Mac

Cannot uninstall files from users not currently logged in.

This is a similar limitation with Windows. Any local files from other users on Mac cannot be cleaned up by the uninstaller.

Windows

Hotkeys will stop working if the user is currently focused on an app with elevated privilege.

When the user is focused on apps like XSplit (which run as admin), it is not possible for the hotkeys to propagate to non-admin apps like Capture.

Mac

Caps Lock cannot be used in hotkeys.

Caps Lock is a special button and cannot be supported to date.

Win+Mac

Online backups are OS-specific.

Can’t save the settings on macOS and use the same settings on Windows.

Windows

Skype doesn’t accept a virtual camera.

You can use Logitech Capture as a camera source in Skype classic https://www.skype.com/en/get-skype/. However, this feature is not compatible with other versions of Skype.

Mac

When Capture is using a Logitech camera, it may not work well if other apps start using the same camera.

Capture’s video feed may freeze or slow down if another application accesses the same camera as Capture in a different resolution/frame rate.

Windows

Cannot do a backup if you have too many profiles.

You can back up a maximum of six profiles.

Mac

Camera settings in the app may not work properly when LGS is running.

LGS is using some methodology to access the camera that prevents other software from doing the same. LGS is not going to be updated, so we recommend consumers to switch to Logitech G Hub.

Informationen zur Logitech Garantie hier

Nutzen Sie Ihre Garantieleistungen opt

Häufig gestellte Fragen– FAQs

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Compatible Product

Getting Started - Logitech StreamCam (16)

Produktspezifische Telefonnummern

Haupttelefonnummern

Getting Started - Logitech StreamCam (2024)

FAQs

Why isn t my logitech StreamCam working? ›

Given the versatility of Logitech webcams, factors that contribute to the 'Logitech camera not working or detected' error can come down to many, such as damaged physical components like ports, cables, or the webcam itself, permission issues, misconfigured webcam settings, outdated or corrupt webcam drivers, etc.

Is the StreamCam worth it? ›

The Logitech StreamCam is a great webcam, but it's held back by its price tag. It offers some of the best face tracking I've ever seen in a webcam, good low light performance, and a smooth 60 fps frame rate.

Do I need an app for Logitech webcam? ›

Though software is not required to use your Logitech webcam in your favorite apps, Logitech offers various optional software to help improve your experience.

Why is my webcam connected but not working? ›

A non-working webcam may be due to malfunctioning hardware, missing or outdated drivers, issues with your privacy settings, or problems with your antivirus software. Windows usually installs device drivers automatically when it detects new hardware.

What to do if Logitech webcam is not working? ›

Logitech Camera Not Working? Check 5 Fixes Here
  1. Method 1: Check for hardware issues.
  2. Method 2: Troubleshooting hardware issues.
  3. Method 3: Check the Webcam Settings.
  4. Method 4: Reinstall the Logitech Webcam Drivers.
  5. Method 5: Troubleshoot Logitech software.
Jun 13, 2024

Is Logitech StreamCam good in low light? ›

It supports full HD 1080p resolution at 30 frames per second and 720p at 60 frames per second. The webcam performs well in various lighting conditions, thanks to its autofocus and automatic light correction features.

Is it better to use a webcam or camera for streaming? ›

While webcams can be a simple and affordable option for streaming, dedicated cameras offer superior image quality, more control over settings, and advanced features like autofocus and optical zoom. Investing in a high-quality camera will give your streams a more professional look and help you stand out from the crowd.

Can you use Logitech StreamCam as a webcam? ›

Logitech for Creators StreamCam - Premium Webcam for Streaming and Video Content Creation, Full HD 1080p 60 fps, Premium Glass Lens, Smart Autofocus, USB Connection, for PC, Mac, Graphite.

What software does Logitech StreamCam use? ›

StreamCam uses Logitech Capture to automatically keep you framed front and center in all your streams and videos.

Can Logitech StreamCam zoom in? ›

Logitech webcams are favored by users for their high quality video output and versatility. The zoom function is an important feature of these webcams, especially important in scenarios such as video conferencing, online teaching and live streaming.

What is the best software for Logitech webcams? ›

Logitech Capture

Logitech Capture is a free webcam software for anyone who owns a Logitech webcam for PC or Mac. It allows you to make live adjustments to your video feed, making it ideal for live streaming webcam footage or video conferencing.

Can I use Logitech without software? ›

Do I have to use the Unifying software to make the Unifying device work? Will my compatible mouse or keyboard work out-of-the-box? Each compatible product works out-of-the-box without any setup, just like any other Logitech wireless device.

How to use Logitech webcam instead of laptop camera? ›

This is how you do it:
  1. Type “Control Panel” by pressing Windows + S.
  2. Under “Hardware and Sound,” choose the top item and then click “View Devices and Printers.”
  3. Verify the presence of the webcam.
  4. If so, select “Set this device as the default” from the context menu when you right-click on the webcam.
Mar 10, 2023

Why is my Logitech capture not working? ›

Solution 1: Check the Connections Port

The main thing you ought to do when you face a Logitech webcam not working issue is to check the association port. Once in a while, the wires get tangled and debilitate the association with the webcam.

How do I reset my Logitech webcam? ›

Insert a paper clip into the reset hole located on the back of the camera and press gently and then release. If the camera does not appear after reset, go to Settings > Cameras > Add/Find > Find Cameras. If the camera still does not operate, contact technical support.

Why is my Logitech camera black? ›

Your webcam's screen may appear black in the app you're using if the app doesn't have permission to access the cam. To adjust your permissions: Open the Start menu and click the Settings gear. Click Privacy.

How do I fix Logitech software not working? ›

Fixed: Logitech Gaming Software Not Opening on Windows PC
  1. Solution 1. Restart the Logitech Gaming Process.
  2. Solution 2. Run This Program in Compatibility Mode.
  3. Solution 3. Run Logitech Gaming Software as an Administrator.
  4. Solution 4. Allow the App Through Windows Defender Firewall.
  5. Solution 5.
Jul 5, 2023

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